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Question 1 of 30
1. Question
A key stakeholder is dissatisfied with the project’s progress and has expressed concerns about the quality of the deliverables. How should the project manager address these concerns to maintain a positive relationship with the stakeholder?
Correct
Scheduling a meeting with the stakeholder to understand their concerns and provide updates allows for addressing specific issues and discussing potential adjustments to improve quality. This approach maintains a positive relationship by showing responsiveness and transparency. Ignoring concerns, providing vague reassurances, or making immediate changes without impact analysis can undermine stakeholder trust and project integrity.
Incorrect
Scheduling a meeting with the stakeholder to understand their concerns and provide updates allows for addressing specific issues and discussing potential adjustments to improve quality. This approach maintains a positive relationship by showing responsiveness and transparency. Ignoring concerns, providing vague reassurances, or making immediate changes without impact analysis can undermine stakeholder trust and project integrity.
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Question 2 of 30
2. Question
A project manager notices that important project information is not reaching all team members effectively, leading to misunderstandings and delays. What action should the project manager take to improve communication within the team?
Correct
Developing and enforcing a Communication Management Plan ensures that communication channels, responsibilities, and frequency are clearly defined, improving the effectiveness of information distribution and addressing issues of misunderstandings and delays. While implementing a new tool, increasing meeting frequency, or assigning a coordinator may help, a structured plan provides a comprehensive framework for managing communication.
Incorrect
Developing and enforcing a Communication Management Plan ensures that communication channels, responsibilities, and frequency are clearly defined, improving the effectiveness of information distribution and addressing issues of misunderstandings and delays. While implementing a new tool, increasing meeting frequency, or assigning a coordinator may help, a structured plan provides a comprehensive framework for managing communication.
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Question 3 of 30
3. Question
A project manager is faced with a situation where a critical team member is unavailable for an extended period due to personal reasons. What is the best approach to manage this situation and ensure the project stays on track?
Correct
Requesting temporary support from external resources or contractors helps to manage the absence of a critical team member without halting the project or overloading remaining team members. This approach ensures that critical tasks continue to progress and the project stays on track. Reassigning tasks, halting work, or increasing the workload on others may lead to delays or burnout, impacting overall project performance.
Incorrect
Requesting temporary support from external resources or contractors helps to manage the absence of a critical team member without halting the project or overloading remaining team members. This approach ensures that critical tasks continue to progress and the project stays on track. Reassigning tasks, halting work, or increasing the workload on others may lead to delays or burnout, impacting overall project performance.
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Question 4 of 30
4. Question
The project manager is in the process of integrating multiple project components developed by different teams. What is the most important aspect to consider to ensure successful integration?
Correct
Verifying that each component adheres to the same quality standards and specifications is crucial for successful integration. Consistency in quality and specifications ensures that the components fit together correctly and function as intended. While timely delivery, checklist adherence, and alignment with project objectives are important, ensuring quality standards is critical for effective integration.
Incorrect
Verifying that each component adheres to the same quality standards and specifications is crucial for successful integration. Consistency in quality and specifications ensures that the components fit together correctly and function as intended. While timely delivery, checklist adherence, and alignment with project objectives are important, ensuring quality standards is critical for effective integration.
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Question 5 of 30
5. Question
A project manager is faced with scope creep due to continuous requests for minor changes from stakeholders. What should the project manager do to manage scope creep effectively?
Correct
Implementing a formal change control process helps manage scope creep by ensuring that any requested changes are evaluated for their impact on the project scope, schedule, and budget before approval. This process helps maintain control over project scope and prevents uncontrolled changes. Accepting changes without evaluation or revising the scope document may lead to further scope creep, while simply communicating a no-change policy may not address underlying issues effectively.
Incorrect
Implementing a formal change control process helps manage scope creep by ensuring that any requested changes are evaluated for their impact on the project scope, schedule, and budget before approval. This process helps maintain control over project scope and prevents uncontrolled changes. Accepting changes without evaluation or revising the scope document may lead to further scope creep, while simply communicating a no-change policy may not address underlying issues effectively.
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Question 6 of 30
6. Question
A project is nearing completion, and a previously identified risk has just materialized, causing potential delays. What should the project manager do to address the risk at this stage?
Correct
Reassessing the risk response plan and implementing contingency measures helps address the risk effectively, even at a later stage in the project. This approach aims to mitigate the impact of the risk and minimize any further delays. Accepting delays, seeking stakeholder approval, or postponing action may not adequately address the risk or its consequences in a timely manner.
Incorrect
Reassessing the risk response plan and implementing contingency measures helps address the risk effectively, even at a later stage in the project. This approach aims to mitigate the impact of the risk and minimize any further delays. Accepting delays, seeking stakeholder approval, or postponing action may not adequately address the risk or its consequences in a timely manner.
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Question 7 of 30
7. Question
The project team is experiencing communication breakdowns that are affecting their ability to collaborate effectively. What is the best way to improve communication within the team?
Correct
Establishing clear communication protocols and expectations ensures that team members understand how and when to share information and collaborate effectively. This approach addresses communication breakdowns by providing a structured framework for interactions. Introducing a new platform, scheduling meetings, or providing training are supplementary measures that support but do not replace the need for clear communication protocols.
Incorrect
Establishing clear communication protocols and expectations ensures that team members understand how and when to share information and collaborate effectively. This approach addresses communication breakdowns by providing a structured framework for interactions. Introducing a new platform, scheduling meetings, or providing training are supplementary measures that support but do not replace the need for clear communication protocols.
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Question 8 of 30
8. Question
Mr. Garcia is managing a project where the team has missed several key milestones due to unforeseen technical issues. What should Mr. Garcia do to get the project back on track?
Correct
Conducting a thorough analysis of the technical issues and revising the project plan is essential for getting the project back on track. This approach allows for understanding the root causes of delays and adjusting milestones and timelines to reflect the new realities of the project. Applying additional resources, adjusting scope, or negotiating extensions may address symptoms but do not directly resolve the underlying issues or provide a structured plan for recovery.
Incorrect
Conducting a thorough analysis of the technical issues and revising the project plan is essential for getting the project back on track. This approach allows for understanding the root causes of delays and adjusting milestones and timelines to reflect the new realities of the project. Applying additional resources, adjusting scope, or negotiating extensions may address symptoms but do not directly resolve the underlying issues or provide a structured plan for recovery.
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Question 9 of 30
9. Question
During a project’s quality control phase, a recurring defect has been identified in multiple deliverables. What is the best course of action for the project manager to address this issue?
Correct
Conducting a root cause analysis helps identify the underlying issue causing the recurring defects and allows for implementing corrective actions to prevent future occurrences. This approach addresses the problem at its source and improves overall quality. Simply documenting defects, replacing team members, or increasing check frequency may not resolve the root cause and could result in ongoing issues.
Incorrect
Conducting a root cause analysis helps identify the underlying issue causing the recurring defects and allows for implementing corrective actions to prevent future occurrences. This approach addresses the problem at its source and improves overall quality. Simply documenting defects, replacing team members, or increasing check frequency may not resolve the root cause and could result in ongoing issues.
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Question 10 of 30
10. Question
The project manager notices that the project is experiencing significant cost overruns in several areas. What is the most effective way to address and manage these cost overruns?
Correct
Reviewing and revising the cost management plan allows for adjusting cost estimates and budget allocations to address and manage cost overruns effectively. This approach provides a structured way to align financial resources with current expenditures. Requesting additional funding, reducing scope, or implementing cost-saving measures without consideration of impacts may not address the underlying cost issues comprehensively.
Incorrect
Reviewing and revising the cost management plan allows for adjusting cost estimates and budget allocations to address and manage cost overruns effectively. This approach provides a structured way to align financial resources with current expenditures. Requesting additional funding, reducing scope, or implementing cost-saving measures without consideration of impacts may not address the underlying cost issues comprehensively.
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Question 11 of 30
11. Question
A project manager discovers that there is a significant gap in resource availability for the next project phase. What should the project manager do to resolve this issue?
Correct
Reallocating resources from other projects or areas helps fill the gap and keeps the project on track without significant delays. This approach ensures that the necessary resources are available for the next phase. Adjusting the schedule or seeking external resources may not be as immediate or effective in addressing the resource gap, while informing stakeholders is important but does not resolve the issue directly.
Incorrect
Reallocating resources from other projects or areas helps fill the gap and keeps the project on track without significant delays. This approach ensures that the necessary resources are available for the next phase. Adjusting the schedule or seeking external resources may not be as immediate or effective in addressing the resource gap, while informing stakeholders is important but does not resolve the issue directly.
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Question 12 of 30
12. Question
A project team is struggling with unclear communication regarding task responsibilities, leading to duplication of efforts. What should the project manager do to improve clarity and prevent duplication?
Correct
Developing and distributing a detailed task assignment document provides clear and documented responsibilities, reducing the risk of duplication and ensuring that team members understand their roles. While project management software and team meetings can support this, a detailed document provides a clear reference for accountability. Assigning one person to oversee tasks does not address the broader issue of clarity for all team members.
Incorrect
Developing and distributing a detailed task assignment document provides clear and documented responsibilities, reducing the risk of duplication and ensuring that team members understand their roles. While project management software and team meetings can support this, a detailed document provides a clear reference for accountability. Assigning one person to oversee tasks does not address the broader issue of clarity for all team members.
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Question 13 of 30
13. Question
Mr. Robinson is managing a project that is behind schedule due to unexpected technical difficulties. How should Mr. Robinson address the situation to get the project back on track?
Correct
Reallocating resources to focus on areas causing delays and adjusting the project timeline helps address the root causes of the schedule issues while providing a realistic new timeline for project completion. This approach balances resource allocation with project requirements. Increasing working hours or negotiating an extension may not address the underlying issues as effectively, and implementing additional solutions without reassessing timelines might lead to further complications.
Incorrect
Reallocating resources to focus on areas causing delays and adjusting the project timeline helps address the root causes of the schedule issues while providing a realistic new timeline for project completion. This approach balances resource allocation with project requirements. Increasing working hours or negotiating an extension may not address the underlying issues as effectively, and implementing additional solutions without reassessing timelines might lead to further complications.
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Question 14 of 30
14. Question
The project manager needs to integrate a new, critical subsystem into the existing project. What is the most effective way to ensure this integration is successful?
Correct
Developing a comprehensive integration plan ensures that all steps, dependencies, and testing requirements are clearly defined and followed, increasing the likelihood of a successful integration. Executing the integration in phases helps manage complexity and mitigate risks. Direct integration without a plan, immediate implementation, or postponing integration may lead to integration issues, disruptions, or delays.
Incorrect
Developing a comprehensive integration plan ensures that all steps, dependencies, and testing requirements are clearly defined and followed, increasing the likelihood of a successful integration. Executing the integration in phases helps manage complexity and mitigate risks. Direct integration without a plan, immediate implementation, or postponing integration may lead to integration issues, disruptions, or delays.
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Question 15 of 30
15. Question
During the execution phase, the project manager is requested to add a new feature that is outside the original scope. What should the project manager do to handle this request?
Correct
Evaluating the impact of the requested change on the project scope, schedule, and budget ensures that the addition is feasible and does not adversely affect the project. Updating the project scope statement reflects the approved changes and maintains clarity. Including the feature without assessment, only seeking formal approval, or rejecting the request without evaluation may not effectively address the change request’s implications.
Incorrect
Evaluating the impact of the requested change on the project scope, schedule, and budget ensures that the addition is feasible and does not adversely affect the project. Updating the project scope statement reflects the approved changes and maintains clarity. Including the feature without assessment, only seeking formal approval, or rejecting the request without evaluation may not effectively address the change request’s implications.
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Question 16 of 30
16. Question
The project team has identified a high-risk issue that has a significant probability of occurring. What is the best strategy for managing this high-risk issue?
Correct
Transferring the risk to a third party, such as through subcontracting or insurance, helps mitigate the impact on the project by shifting the responsibility. This approach effectively addresses the high-risk issue and reduces the burden on the project team. Accepting the risk, avoiding it, or monitoring it may not be as effective in managing significant risks, especially when the probability and impact are high.
Incorrect
Transferring the risk to a third party, such as through subcontracting or insurance, helps mitigate the impact on the project by shifting the responsibility. This approach effectively addresses the high-risk issue and reduces the burden on the project team. Accepting the risk, avoiding it, or monitoring it may not be as effective in managing significant risks, especially when the probability and impact are high.
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Question 17 of 30
17. Question
A key resource required for the project is unexpectedly unavailable. What should the project manager do to minimize the impact of this resource gap?
Correct
Seeking a replacement resource with similar skills and experience ensures that the project can continue with minimal disruption. This approach helps maintain project progress and minimizes the impact of the resource gap. Reassessing tasks, adjusting scope, or pausing the project may not be as effective in addressing the immediate resource shortage and keeping the project on track.
Incorrect
Seeking a replacement resource with similar skills and experience ensures that the project can continue with minimal disruption. This approach helps maintain project progress and minimizes the impact of the resource gap. Reassessing tasks, adjusting scope, or pausing the project may not be as effective in addressing the immediate resource shortage and keeping the project on track.
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Question 18 of 30
18. Question
Ms. Lee, the project manager, discovers that there are conflicting priorities between two key stakeholders, which are affecting the project’s progress. How should Ms. Lee handle this situation?
Correct
Arranging a meeting with both stakeholders allows Ms. Lee to understand their priorities and negotiate a compromise that aligns with the project’s objectives. This approach helps resolve conflicts while maintaining project alignment. Prioritizing one stakeholder, escalating the conflict, or making significant changes without negotiation may not effectively address the conflicting priorities or maintain project alignment.
Incorrect
Arranging a meeting with both stakeholders allows Ms. Lee to understand their priorities and negotiate a compromise that aligns with the project’s objectives. This approach helps resolve conflicts while maintaining project alignment. Prioritizing one stakeholder, escalating the conflict, or making significant changes without negotiation may not effectively address the conflicting priorities or maintain project alignment.
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Question 19 of 30
19. Question
In an Agile project, the team is consistently missing sprint goals. What is the most effective way to address this issue?
Correct
Reviewing and adjusting the sprint backlog ensures that goals are achievable and realistic, which helps the team meet their sprint objectives. This approach addresses the root cause of missed goals by ensuring that the backlog is aligned with the team’s capacity and capabilities. Extending sprint duration, increasing review frequency, or reassigning tasks may not address the underlying issues causing the missed goals effectively.
Incorrect
Reviewing and adjusting the sprint backlog ensures that goals are achievable and realistic, which helps the team meet their sprint objectives. This approach addresses the root cause of missed goals by ensuring that the backlog is aligned with the team’s capacity and capabilities. Extending sprint duration, increasing review frequency, or reassigning tasks may not address the underlying issues causing the missed goals effectively.
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Question 20 of 30
20. Question
The project manager discovers that several tasks are taking longer than expected, causing delays in the project schedule. What should the project manager do to address these delays?
Correct
Conducting a root cause analysis helps identify the reasons for task delays and allows for the development of a corrective action plan to address these issues. This approach targets the root problems causing the delays and helps prevent them from recurring. Updating the schedule, reducing scope, or adding resources may provide temporary solutions but do not address the underlying issues contributing to the delays.
Incorrect
Conducting a root cause analysis helps identify the reasons for task delays and allows for the development of a corrective action plan to address these issues. This approach targets the root problems causing the delays and helps prevent them from recurring. Updating the schedule, reducing scope, or adding resources may provide temporary solutions but do not address the underlying issues contributing to the delays.
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Question 21 of 30
21. Question
A project is nearing completion, and the project manager has identified that costs are exceeding the budgeted amount. What is the best approach to manage the cost overrun at this stage?
Correct
Reviewing and updating the cost management plan ensures that the budget reflects actual costs and future expenditures, providing a realistic view of the financial situation. This approach helps manage cost overruns effectively by aligning the budget with the current project status. Negotiating for more funds, cost-cutting, or reducing scope may address symptoms but not the underlying financial management issues.
Incorrect
Reviewing and updating the cost management plan ensures that the budget reflects actual costs and future expenditures, providing a realistic view of the financial situation. This approach helps manage cost overruns effectively by aligning the budget with the current project status. Negotiating for more funds, cost-cutting, or reducing scope may address symptoms but not the underlying financial management issues.
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Question 22 of 30
22. Question
During the execution of a project, a critical team member has unexpectedly left the project. How should the project manager handle the situation to minimize the impact on the project?
Correct
Reviewing the resource management plan and quickly identifying and onboarding a replacement minimizes the impact of the departure on the project. This approach ensures continuity and maintains project progress. Distributing tasks, adjusting scope, or pausing the project may not be as effective in addressing the immediate resource gap and keeping the project on track.
Incorrect
Reviewing the resource management plan and quickly identifying and onboarding a replacement minimizes the impact of the departure on the project. This approach ensures continuity and maintains project progress. Distributing tasks, adjusting scope, or pausing the project may not be as effective in addressing the immediate resource gap and keeping the project on track.
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Question 23 of 30
23. Question
Mr. Turner is managing a project with tight deadlines and limited resources. During the execution phase, he discovers that two critical deliverables are behind schedule. What should Mr. Turner do to address this situation?
Correct
Reallocating resources from less critical tasks to delayed deliverables helps address immediate issues and ensures that critical deliverables are completed on time. This approach manages resource constraints effectively without altering the overall project deadlines. Extending deadlines, fast-tracking, or prioritizing one deliverable over another may not address the resource allocation and timing issues as directly.
Incorrect
Reallocating resources from less critical tasks to delayed deliverables helps address immediate issues and ensures that critical deliverables are completed on time. This approach manages resource constraints effectively without altering the overall project deadlines. Extending deadlines, fast-tracking, or prioritizing one deliverable over another may not address the resource allocation and timing issues as directly.
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Question 24 of 30
24. Question
A project manager identifies a significant risk that could impact the project’s timeline and deliverables. What is the most appropriate first step in managing this risk?
Correct
Conducting a qualitative risk analysis helps assess the probability and impact of the identified risk, which is a critical first step in understanding its potential effects on the project. This analysis guides subsequent actions such as developing contingency plans, communicating with stakeholders, or implementing mitigation measures. Skipping this step could lead to inefficient or inappropriate risk management actions.
Incorrect
Conducting a qualitative risk analysis helps assess the probability and impact of the identified risk, which is a critical first step in understanding its potential effects on the project. This analysis guides subsequent actions such as developing contingency plans, communicating with stakeholders, or implementing mitigation measures. Skipping this step could lead to inefficient or inappropriate risk management actions.
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Question 25 of 30
25. Question
During the project’s planning phase, the team collects requirements from various stakeholders. What is the best approach to ensure these requirements are accurately captured and incorporated into the project scope?
Correct
Conducting workshops and focus groups allows for detailed requirements gathering and validation with stakeholders, ensuring that the project scope accurately reflects their needs and expectations. This collaborative approach helps identify and clarify requirements, reducing the risk of miscommunication or omission. Simply documenting, prioritizing based on influence, or using predefined templates may not capture the full range of requirements effectively.
Incorrect
Conducting workshops and focus groups allows for detailed requirements gathering and validation with stakeholders, ensuring that the project scope accurately reflects their needs and expectations. This collaborative approach helps identify and clarify requirements, reducing the risk of miscommunication or omission. Simply documenting, prioritizing based on influence, or using predefined templates may not capture the full range of requirements effectively.
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Question 26 of 30
26. Question
The project manager needs to ensure that the deliverables meet the specified quality standards. What is the most effective way to achieve this?
Correct
Implementing a robust quality assurance process with continuous monitoring and improvement ensures that quality standards are consistently met throughout the project. This proactive approach helps identify and address quality issues early. Regular audits, final inspections, or delegating responsibilities without continuous monitoring may not be as effective in maintaining high quality standards throughout the project lifecycle.
Incorrect
Implementing a robust quality assurance process with continuous monitoring and improvement ensures that quality standards are consistently met throughout the project. This proactive approach helps identify and address quality issues early. Regular audits, final inspections, or delegating responsibilities without continuous monitoring may not be as effective in maintaining high quality standards throughout the project lifecycle.
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Question 27 of 30
27. Question
A project team is experiencing miscommunication issues, leading to misunderstandings and errors in deliverables. What should the project manager do to improve communication?
Correct
Implementing a comprehensive communication plan provides a structured approach to communication, detailing methods, frequencies, and responsibilities. This ensures consistent and clear communication across the team. While increasing meeting frequency, using tools, or assigning a communication manager can support communication, a well-defined plan provides a systematic and integrated approach to managing communication effectively.
Incorrect
Implementing a comprehensive communication plan provides a structured approach to communication, detailing methods, frequencies, and responsibilities. This ensures consistent and clear communication across the team. While increasing meeting frequency, using tools, or assigning a communication manager can support communication, a well-defined plan provides a systematic and integrated approach to managing communication effectively.
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Question 28 of 30
28. Question
Ms. Sanchez is managing a project that is critical to her company’s strategic objectives. She discovers that a key supplier has gone out of business, jeopardizing the project’s material supply. What should Ms. Sanchez do to mitigate this risk?
Correct
Seeking alternative suppliers and negotiating new contracts promptly addresses the immediate risk of material supply disruption, ensuring that the project can continue without significant delays. This proactive approach mitigates the impact on the project’s timeline and objectives. Informing stakeholders, reducing scope, or pausing the project may not resolve the supply issue as effectively or maintain project momentum.
Incorrect
Seeking alternative suppliers and negotiating new contracts promptly addresses the immediate risk of material supply disruption, ensuring that the project can continue without significant delays. This proactive approach mitigates the impact on the project’s timeline and objectives. Informing stakeholders, reducing scope, or pausing the project may not resolve the supply issue as effectively or maintain project momentum.
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Question 29 of 30
29. Question
A project manager is integrating various subsystems into a single, cohesive project. Which strategy should the project manager use to ensure smooth integration?
Correct
Developing a detailed integration plan ensures that each subsystem is integrated in a controlled manner with clear procedures, responsibilities, and testing protocols. This approach reduces the risk of integration issues and ensures that any problems are identified and resolved early. Sequential integration without a plan, simultaneous integration, or relying on independent teams may lead to misalignment and increased integration challenges.
Incorrect
Developing a detailed integration plan ensures that each subsystem is integrated in a controlled manner with clear procedures, responsibilities, and testing protocols. This approach reduces the risk of integration issues and ensures that any problems are identified and resolved early. Sequential integration without a plan, simultaneous integration, or relying on independent teams may lead to misalignment and increased integration challenges.
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Question 30 of 30
30. Question
The project schedule is slipping, and critical milestones are at risk. What is the best approach for the project manager to address these schedule delays?
Correct
Conducting a thorough review of the schedule to identify the root causes of delays allows the project manager to implement targeted corrective actions. This approach addresses the underlying issues and helps prevent future delays. Fast-tracking, re-baselining, or adding resources may provide temporary relief but do not solve the root causes of the schedule slippage.
Incorrect
Conducting a thorough review of the schedule to identify the root causes of delays allows the project manager to implement targeted corrective actions. This approach addresses the underlying issues and helps prevent future delays. Fast-tracking, re-baselining, or adding resources may provide temporary relief but do not solve the root causes of the schedule slippage.